
How our healthcare consulting works
RVNOPS helps healthcare leaders find what blocks growth, plan the right fix with their team, and hand the work back. Here is how our healthcare consulting works from the first review through handoff.
The four phases
Your team takes part in each phase and owns the work at handoff.
- 1
Diagnose
2 to 3 weeks
We review ad accounts, search, email, and the website. We follow calls and forms through intake, the CRM, and patient records. We also check revenue reports and the budget.
- Who takes part
- An executive sponsor joins leaders from marketing, intake, technology, and finance. We also meet the people who use the systems each day.
- What you receive
- You get a Diagnostic Audit. It shows the main growth block, the evidence behind it, and the first actions to take.
- 2
Design
3 to 4 weeks
We set priorities for campaigns, the website, intake, CRM work, data, and finance. Each task gets an owner, budget, due date, and clear measure.
- Who takes part
- The same leaders test the plan with us. Staff and vendors join when their work or system is part of a decision.
- What you receive
- You get a Growth Blueprint. It includes the work plan, owners, budget, measures, risks, and order of work.
- 3
Build
Quarterly
We work beside your team each week. Your team runs the campaigns, builds the website, and connects the systems. We guide that work and document each part.
- Who takes part
- The people who will own the work join us. We also bring in your agencies, software vendors, and other partners when needed.
- What you receive
- Your team has working campaigns, pages, system links, reports, and training that they built. The exact set comes from the Growth Blueprint.
- 4
Measure
We compare new results with the starting point. We check calls, leads, intake speed, admissions, revenue, and costs. Then we help your team fix the gaps and take ownership.
- Who takes part
- Leaders review results with the staff who own each measure. Finance and marketing use the same facts.
- What you receive
- You get a final handoff, clear reports, and a review schedule. Your team knows what to watch and what to do next.
Your team takes over the work
We lead at the start. Each phase, your team owns more. By the end, your team runs all of it.
RVNOPS leads most of the work in the Diagnose phase. Your team takes on more in Design, Build, and Measure. After handoff, your team runs all of it.
Three ways to work with RVNOPS
Fixed scope. We do not bill by the hour. One healthcare industry at a time.
- 1
Diagnostic Audit
We review marketing, the website, intake, systems, data, and finance. You receive a short report with evidence, risks, and first actions.
2 to 3 weeks
- 2
Growth Blueprint
We turn the audit into a plan your team can build. It names the work, owners, budget, order, due dates, and measures.
3 to 4 weeks
- 3
Team Enablement
We guide your team as they build and run the plan. We train owners, review results, and help them close gaps.
Quarterly

Let's choose the right first phase.
Tell us what is holding growth back. Kevin Plumlee reads every message and usually replies within one business day.


